Payment Policy

Last updated: September 3, 2025

This Payment Policy explains how payments are processed for orders placed on Kateka.shop.

Accepted payment methods

• Major credit/debit cards (e.g., Visa, Mastercard, American Express, Discover).
• Digital wallets where available (e.g., Apple Pay, Google Pay).
• Other methods shown at checkout depending on your location (USA/UK).

Currency & pricing

• Prices are shown in U.S. Dollars (USD) unless otherwise indicated. UK customers may see GBP where available.
• Taxes and any shipping fees are calculated at checkout based on destination.

Authorizations & charges

• When you place an order, your bank may place a temporary authorization. The final charge is captured when the order is confirmed for shipment.
• If an order or item is canceled before shipment, we release or void the authorization where possible; your bank controls when funds become available.

Fraud prevention

• Orders may be subject to verification checks. We may contact you for additional information or cancel and refund if verification fails.

Refunds

• Approved refunds are issued to the original payment method. Bank processing typically takes 5–10 business days after we issue the refund.
• See our Refund & Return Policy for eligibility and timelines.

Chargebacks & disputes

If you believe there is an error or unauthorized charge, please contact us first so we can help resolve it quickly.

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